Customer service - A very competent and professional
Our Zencommerce team are available for answering all your queries so please do not hesitate to contact our customer support team. When reporting a question, you can be sure that you will receive an answer with in 24 hours. We are focused towards providing quality customer service with an experienced team of professionals.
A continuous effort - provides result
Our platform for opening a webstore is quick and instant, with our very quick and efficient approach towards our clients the customer's are approaching us with new stores everyday. Special thanks to our customer support team.
- Customer Service positive feedback: 91%
- Willingness to recommend Zencommerce: 91%
- General satisfaction: 88%
- Connection average waiting time: 12 seconds
- Average satisfaction from the conversation: 4.6 out of 5
- 95% of incoming calls are answered in 20 seconds
Zencommerce - A reliable name in todays E-Commerce business
After proving our credentials overseas with massive success in country like Poland, now Zencommerce has decided to widen its software reach towards the Asian market.
E-commerce market is growing rapidly in India hence with a full-fledged work strength Zencommerce team is located in Mumbai city for your support... Do not wait just get your store online with Zencommerce ready platform.
We share e-commerce knowledge with you.
Especially for people like you - opening their first online store, we created free webinars. In the sanctity of your house, connected to the Internet you will see how to properly prepare your store for selling online. Our experts will share their knowledge on proper catalogue creation, effective product description and basic SEO. You will learn how to easily change the store appearance and how to start promoting your brand online. Register for the upcoming webinar
We are ready to answer your questions.
We are constantly expanding database of articles and tips on running a shop. Solve the problems, instructions, simple ways to facilitate the even greater work. Practical knowledge, often co-created by the customers themselves. That's all you can find in the section Help.
We are waiting for your opinion
Help us grow Zencommerce platform
Decisions on new features and changes that are introduced in Zencommerce application updates are consulted with users. You also can give us feedback and your own ideas on perfectioning the store. To do that use the Suggestion Forum. If your idea gets approval voices from others, we will make it a fact. This way you have influence on your own work tool, and we are satisfied that we fulfill the needs of entrepreneurs even better.